International Orders

International Shipping Terms & Conditions

Marclex does ship internationally with a few exceptions. For bulk or the single Oder contact us at [email protected] for pricing and more details.

The shipping charges will be based on the destination and quantity of units purchased. We assure you the most subsidized rates ever, and the best services at each step.

Any import duties, taxes per brokerage fees due at the time of delivery are the sole responsibility of the receiving customer. Packing slips for International Shipments cannot be marked as a “gift” or with altered prices.

International Orders may require 3-5 business days or more of the additional processing time before shipment.

To avoid a delay in receiving your order from customs, we strongly suggest:

  1. Providing a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
  2. Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to us.

We do not refund original shipping charges for goods that are refused for delivery at customs.

If you have any questions regarding your international order, please contact us on [email protected]